top of page

Privacy Policy

Live Well Learn Well CIC is GDPR compliant.

​

Personal information means any information that relates to an individual that may be used either directly or indirectly to identify them.

​

This privacy notice applies to information we collect from:

  • Clients

  • Prospective clients

  • Former clients

  • Visitors to our website

​

There are two types of personal information that Live Well Learn Well CIC may store about individuals that it is in contact with.

Live Well Learn Well CIC stores general contact information provided by individuals, with their consent.

Live Well Learn Well CIC stores special category data that is a sub-category of personal information, including client notes and provided by individuals with their consent.

Personal information may be stored either electronically or on paper.

A person’s details may be collected by  to undertake business activities.

Business activities include:

  • Marketing and information

  • Appointments

  • Client notes


How do we process personal data?

​

Any information stored electronically will be secured by encryption and/or password protection.

Any information stored on paper will be protected by restricted physical access.

Who has access to personal data?

The only person that has access to personal data is Eleanor Rickard.

No personal information is passed on to any other individuals or organisations unless:

  • it is at the request of the individual; or

  • Eleanor Rickard is legally required to do so


How long do we keep personal data?

​

Live Well Learn Well CIC will keep personal data for no longer than reasonably necessary.

Data will be kept up to date and changes made as required. If the LIve Well Learn Well business ceases trading then all personal data will be deleted or destroyed.

​

Consent

​

Requests by individuals to obtain their contact or personal information held by Live Well Learn Well CIC will be honoured.

Live Well Learn Well CIC will destroy contact or personal information about individuals if requested by them but this might mean that Live Well Learn Well CIC can no longer provide certain services to them.

Live Well Learn Well CIC will update any contact or personal information that we know to be incorrect.


For further details about these rights please see the Information Commissioner’s website.


Data Breach


If a data breach means that any contact or personal information has been passed to others without consent, Individuals whose data has been compromised will be informed.


Testimonials


Testimonial videos, photos and statements are provided by clients who have given their permission for testimonials to be used on the LIve Well Learn Well website. Live Well Learn Well will delete and stop using an individual’s video or image at the individual’s request.

​

​Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

​

bottom of page